Courtesy and professionalism of our Phone Representatives Timeliness in responding to your needs Knowledge and expertise of the Salesperson Communication and follow-up from the Salesperson Courtesy and professionalism of the Installation Team Expertise and workmanship of the Installation Team Condition of the work area after job completion Was the warranty discussed with you? YES Were our maintenance agreements explained to you? NO What brought you to our company? REFERRED BY OTHERS Please select your top 3 reasons for choosing our company: SALESPERSON, REPUTATION, TIMELY RESPONSE How likely would you be to use our company again? How likely are you to recommend our company to a friend, colleague or family member? Please rate your overall experience with our company COMMENTS: Great customer service! -Diana W.